Contact Us

We apologize that you are experiencing trouble with one of our products.  We want to take care of you as quickly as possible.  

To exchange a product, the fastest option is to visit one of our distributors in your local area (please see Where to Buy and enter your zip code).  

If you have difficulty with this, please let us know  - using the form below - so we can ensure the best service for our warranty.  If using a local distributor does not work, please contact us via the form below or calling our USA customer service center (866) 907-9716 during business hours.  This option may be slower, but we will honor our manufacturer's warranty.


Click here for warranty details


Please use CustomerLink to view real time inventory, pricing, order status, and tracking.  Otherwise, please call our Customer Service center for your region.

We want to hear from you!

Tell us what you’d like to see in our website. Give us your feedback on any tool we manufacture. We sincerely welcome your opinions, comments and suggestions.  Tell us how we can serve you better—we’re committed to exceeding your expectations.

We read all the e-mail we receive and will do our best to respond within 48 business hours.  For immediate assistance, please call Customer Service at 1-866-907-9716 Monday-Friday between 8:00 AM and 4:30 PM EST or FAX 1-800-546-7312. Otherwise, please use the form below to send us your message and we look forward to hearing from you.

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