We apologize that you are experiencing trouble with one of our products. We want to take care of you as quickly as possible.
To exchange a product, the fastest option is to visit one of our distributors in your local area (please see Where to Buy and enter your zip code).
If you have difficulty with this, please let us know - using the form below - so we can ensure the best service for our warranty. If using a local distributor does not work, please contact us via the form below or calling our USA customer service center (866) 907-9716 during business hours. This option may be slower, but we will honor our manufacturer's warranty.